Privacy Policy

Purpose

This website was designed to present the services offered by ENTAINA DIGITAL S.L., registered at Paseo de la Castellana 194, Madrid, 28046, Spain. Contact forms on this site are used exclusively for the purpose indicated in each case. entaina also runs an informational newsletter, with its own subscription form.

Intellectual and Industrial Property

The intellectual property rights over entaina.ai, its source code, design and elements, belong to ENTAINA DIGITAL S.L., which holds the exclusive rights of exploitation, reproduction, distribution, public communication and transformation, under applicable Spanish and European law.

Content

Information provided on this website about our services is subject to the terms and conditions detailed at each point in time, in accordance with applicable law.

Access and Use

Access to and use of this website is the sole responsibility of the user. Using the site for unlawful purposes is prohibited and may be sanctioned under applicable law.

Liability

ENTAINA DIGITAL S.L. is not liable for damages to the website or to third parties arising from unlawful or improper use of it.

Service

ENTAINA DIGITAL S.L. reserves the right to suspend access to its website without prior notice for technical or other reasons, and to unilaterally modify the conditions of access or content.

General

Spanish law applies to any dispute related to the ENTAINA DIGITAL S.L. website.

Hyperlinks on the ENTAINA DIGITAL S.L. website may lead to third-party sites, for which ENTAINA DIGITAL S.L. assumes no responsibility.

Use of Cookies

This site uses first- and third-party cookies, some of which require your prior consent. Details on which cookies are used, for what purpose, their legal basis, and how to manage your decision at any time are in our cookies policy.

Privacy Policy and Data Protection

General

ENTAINA DIGITAL S.L. complies with the General Data Protection Regulation (GDPR) and Spain’s LOPDGDD. We keep a record of our processing activities, with the purpose, legal basis and retention period for each.

Security Measures and Levels

ENTAINA DIGITAL S.L. has adopted technical and organizational security measures appropriate to the nature of the data processed, to prevent its alteration, loss, unauthorized processing or access.

Scope

ENTAINA DIGITAL S.L. staff and its data processors (providers who process data on our behalf, see below) are required to comply with data protection law.

Data Collection

Data collection is necessary to provide our services and is requested through specific forms. Users must notify us of any change to their data.

AI-Based Diagnostic Tools

Some entaina tools, such as the AI Consultant (“Consultor de IA”), hold a guided conversation to generate a personalized diagnosis about your business. During that conversation we process what you tell us (company size, processes, tools you use, bottlenecks) to generate the diagnosis. At the end, if you want to receive the report, we ask for your name, company, role and email, with explicit consent you can revoke at any time.

These tools may be hosted on infrastructure other than entaina.ai (for example, Cloudflare Pages and Cloudflare Workers) without that changing who is responsible for the processing: it remains ENTAINA DIGITAL S.L., and this privacy policy applies to them the same as to the rest of the site.

Data controller contact details: ENTAINA DIGITAL S.L. (B56653181), Paseo de la Castellana 194, Madrid, 28046, Spain Email: [email protected]

Data Protection Rights

Users may request access, rectification, erasure, restriction, objection and portability of their data. To verify your identity, writing from the email address we have on file is normally enough; we will only ask for an additional document if there is a reasonable doubt about who is making the request.

Automated Decision-Making and Profiling

Some tools on the site (self-assessment, calculators) generate an indicative score from your answers. These are not automated decisions with legal or similarly significant effects under Article 22 GDPR: the result is informational, and any subsequent commercial proposal is prepared and decided by a person.

Data Retention

Exercising Your Rights

You can exercise your rights by writing to [email protected] or by post to ENTAINA DIGITAL S.L., Paseo de la Castellana 194, Madrid, 28046, Spain. We will respond within one month of receiving your request (Art. 12.3 GDPR). We do not have a designated Data Protection Officer; any question about how we process your data can be sent to [email protected].

If you believe your request was not handled correctly, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD), www.aepd.es.

The user consents to the use of their personal data for the proper provision of our services. Filling in a form implies express acceptance of this policy.

Data Processors and International Transfers

To provide the service, some providers process data on our behalf and under our instructions (data processors, Art. 28 GDPR) — this is not a transfer to third parties, ENTAINA DIGITAL S.L. remains the one who decides how your data is used:

Provider Purpose Location / international transfer
Google (Google Ireland Limited) Analytics (Google Analytics 4) EU / US, covered by the EU-US Data Privacy Framework
entaina (CReaM, our own CRM) Managing the business relationship: leads, contact, bookings Our own infrastructure
beehiiv Inc. Sending our newsletter and managing subscribers US, under beehiiv’s standard contractual clauses
Stripe Processing payments for courses and programs — we never see or store your card details, payment happens directly on Stripe’s checkout EU / US, under Stripe’s standard contractual clauses
Cloudflare Hosting and protection of the website EU / US, under standard contractual clauses

ENTAINA DIGITAL S.L. does not transfer personal data to third parties acting as independent controllers, except where legally required or with the data subject’s express consent.

Confidentiality and Professional Secrecy

Data collected through communications with ENTAINA DIGITAL S.L. is treated with absolute confidentiality. We recommend not sharing identifiers or passwords with third parties.

Changes to This Security and Data Protection Policy

ENTAINA DIGITAL S.L. reserves the right to modify this policy to adapt to legislative or corporate changes, effective from its publication date on the website.

Contact Address

The entaina.ai website is managed by ENTAINA DIGITAL S.L., registered with the Madrid Companies Register, CIF B-56653181.

Governing Law and Dispute Resolution

These terms are governed by Spanish law. EU consumers may use the EU’s Online Dispute Resolution platform. In other cases, the parties submit to the Courts of Madrid.


Last updated: 31/08/2026.

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